Project Stakeholder Management is a knowledge area that covers only 4 phases of the entire life cycle of the project. During each phase, certain processes pertaining to this knowledge area take place.

Project Initiation

There is 1 process taken place during this phase: Stakeholder Identification.

Identify Stakeholders

Inputs

1. Project charter
2. Business documents
   • Business case
   • Benefits management plan
3. Project management plan
   • Communications management plan
   • Stakeholder engagement plan
4. Project documents
   • Change log
   • Issue log
   • Requirements documentation
5. Agreements
6. Enterprise environmental factors
7. Organizational process assets

Tools & Techniques

1. Expert judgment
2. Data gathering
   • Questionnaires and surveys
   • Brainstorming
3. Data analysis
   • Stakeholder analysis
   • Document analysis
4. Data representation
   • Stakeholder mapping/representation
5. Meetings

Outputs

1. Stakeholder register
2. Change requests
3. Project management plan updates
   • Requirements management plan
   • Communications management plan
   • Risk management plan
   • Stakeholder engagement plan
4. Project documents updates
   • Assumption log
   • Issue log
   • Risk register

Project Planning

During this phase, there is 1 process taking place: Stakeholder Engagement Planning.

Plan Stakeholder Engagement

Inputs

1. Project charter
2. Project management plan
   • Resource management plan
   • Communications management plan
   • Risk management plan
3. Project documents
   • Assumption log
   • Change log
   • Issue log
   • Project schedule
   • Risk register
   • Stakeholder register
4. Agreements
5. Enterprise environmental factors
6. Organizational process assets

Tools & Techniques

1. Expert judgment
2. Data gathering
   • Benchmarking
3. Data analysis
   • Assumption and constraint analysis
   • Root cause analysis
4. Decision making
   • Prioritization/ranking
5. Data representation
   • Mind mapping
   • Stakeholder engagement assessment matrix
6. Meetings

Outputs

1. Stakeholder engagement plan

Project Execution

There is 1 process taken place during this phase: Stakeholder Engagement Management.

Manage Stakeholder Engagement

Inputs

1. Project management plan
2. Communications management plan
   • Risk management plan
   • Stakeholder engagement plan
   • Change management plan
3. Project documents
   • Change log
   • Issue log
   • Lessons learned register
   • Stakeholder register
4. Enterprise environmental factors
5. Organizational process assets

Tools & Techniques

1. Expert judgment
2. Communication skills
   • Feedback
3. Interpersonal and team skills
   • Conflict management
   • Cultural awareness
   • Negotiation
   • Observation/conversation
   • Political awareness
4. Ground rules
5. Meetings

Outputs

1. Change requests
2. Project management plan updates
   • Communication management plan
   • Stakeholder engagement plan
3. Project documents updates
   • Change log
   • Issue log
   • Lessons learned register
   • Stakeholder register

Project Controlling

In this phase, 1 process takes place: Stakeholder Engagement Control.

Monitor Stakeholder Engagement

Inputs

1. Project management plan
   • Resource management plan
   • Communications management plan
   • Stakeholder engagement plan
2. Project documents
   • Issue log
   • Lessons learned register
   • Project communications
   • Risk register
   • Stakeholder register
3. Work performance data
4. Enterprise environmental factors
5. Organizational process assets

Tools & Techniques

1. Data analysis
   • Alternatives analysis
   • Root cause analysis
   • Stakeholder analysis
2. Decision making
   • Multicriteria decision analysis
   • Voting
3. Data representation
   • Stakeholder engagement assessment matrix
4. Communication skills
   • Feedback
   • Presentations
5. Interpersonal and team skills
   • Active listening
   • Cultural awareness
   • Leadership
   • Networking
   • Political awareness
6. Meetings

Outputs

1. Work performance information
2. Change requests
3. Project management plan updates
   • Resource management plan
   • Communications management plan
   • Stakeholder engagement plan
4. Project documents updates
   • Issue log
   • Lessons learned register
   • Risk register
   • Stakeholder register

Project Closure

There is no process taken place during this phase.

 

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